Shipping policy

🚚 Shipping Policy – SnapBuycn

1. Overview

At SnapBuycn, we are committed to delivering your orders efficiently and transparently. This Shipping Policy outlines our procedures, timelines, and responsibilities regarding order fulfilment and delivery worldwide.

2. Company Information

Business Name: SnapBuycn
Registered Address: Heilongjiang Sheng mudan Jiang shi ai min qu tong xiang Jie 27
Country: China
Email: snapbuycn@gmail.com
Phone/WhatsApp: +86 18640184702

3. Order Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
Orders placed after business hours will be processed the next working day.
During peak seasons, processing times may extend slightly.

4. Shipping Destinations

We ship worldwide, including Africa, Europe, Asia, and the Americas.

5. Estimated Delivery Times

Delivery times depend on destination and shipping method:

Standard International Shipping: 7–20 business days
Express Shipping (DHL, FedEx, EMS): 3–10 business days

Please note that these are estimates and not guaranteed delivery times.

6. Shipping Costs

Shipping fees are calculated at checkout based on weight, destination, and shipping method.
Free shipping may be offered on selected products or promotions.

7. Order Tracking

Once your order is shipped, a tracking number will be sent via email.
Customers can track shipments through the courier’s official website.

8. Split Shipments

As a drop shipping business, items may be shipped from different warehouses.
This means:

Orders may arrive in separate packages
Each package will have its own tracking number

9. Customs, Duties & Taxes

International orders may be subject to import duties, taxes, and customs fees imposed by the destination country.
These charges are the responsibility of the customer.
SnapBuycn is not responsible for delays caused by customs clearance.

10. Delays & Force Majeure

Delivery delays may occur due to:

Customs inspections
Courier disruptions
Weather conditions
High-demand periods

SnapBuycn will not be held liable for delays beyond our control but will assist customers in tracking and resolving issues.

11. Incorrect Shipping Information

Customers must provide accurate shipping details.
SnapBuycn is not responsible for orders delivered to incorrect addresses provided by customers.
Address changes must be requested within 24 hours of placing the order.

12. Lost or Damaged Packages

If your order is lost or arrives damaged, please contact us within 7 days of delivery.
We will investigate with the courier and offer a replacement or refund where applicable.